Last updated: July 2026
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Returns
You may return eligible items within 14 days of receiving your order.
To be eligible for a return, your item must:
- Be unused and unworn.
- Be in its original condition.
- Include all original tags and packaging.
- Be accompanied by proof of purchase.
Returns that do not meet these requirements may not be accepted.
Non-Returnable Items
The following items cannot be returned:
Products that cannot be returned for hygiene reasons, where applicable
- Gift cards
- Personalized or custom-made products
- Items marked as Final Sale
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If your return is approved, your refund will be issued to your original payment method within 5–10 business days, depending on your payment provider.
Shipping charges are non-refundable unless the return is due to a damaged, defective, or incorrect item.
Exchanges
We replace items only if they are damaged, defective, or if you received the wrong product.
If you wish to exchange an item, please contact us before sending your return.
Damaged or Incorrect Items
If your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery and include photos of the product and packaging.
We will resolve the issue as quickly as possible..
Return Shipping
Customers are responsible for return shipping costs unless:
- The item is damaged.
- The wrong item was delivered.
- The product has a manufacturing defect.
For valuable items, we recommend using a tracked shipping service.
Contact Us
If you have any questions regarding returns, refunds, or exchanges, please contact us:
Email: [Email Address]
Business Address: [Business Address]